Outsourcing and the Olympics

August 24, 2016 5:32 pm | Updated 5 years ago.

The mission of the Rio 2016 Olympic Games was to deliver the games in such a way so as to augment the overall image of Brazil with sustainable transformation through celebration, participation, and accomplishment. Apart from the wonderful stories of success, hard work, determination and humanity that the Olympic Games spin off every day, the games, in general, has also contributed to the overall economic development of the state and city of Rio de Janeiro. A few stories also revolve around those companies to whom work associated with IT and security associated with the event has been outsourced. These outsourcing companies are all set to gain more business as the Games start rolling.

Outsourcing of the IT Process

Atos, a pioneer in IT-based services, is the worldwide IT partner of the International Olympic Committee. Atos provides a range of services to the Rio Olympics 2016 by supplying projects like the systems that display the results in seconds across multiple devices. The Rio 2016 Games is the first mega event where important systems are operated and managed in the cloud. All the IT systems and their applications are transferred to the Atos Cloud known as the Canopy, This is also the first time when the entire process to recruit volunteers and workforce management has been managed in the Cloud.

Outsourcing – a range of IT process to the clouds has manifold benefits. They are:-

  1. Sustainability- Every Olympic game saw the local organizing committee setting up data centers which would be scraped off once the games are Outsourcing the IT process to the clouds will have the International Olympic Committee establishing a tenable system for every aspect of the game. The motto is to transform the focus from “build each time” to develop a model revolving around the saying “build just once”. This will also assist in reducing the carbon footprint.
  2. Agility – Providing a better experience to the spectators is one of the key ingredients of holding the Olympic Games. Enhancing the video quality of the Olympics when watched on a mobile or online should be at par with watching it live. The International Olympic Committee along with its technology partners developed a state- of the art technology with the intention to have a mesmerizing effect on anyone who was watching the games from any device. Technological advances made the entire process zippier.
  3. Cost effective- Amalgamating the IT infrastructure processes in one place will be more cost effective in nature. The smaller operation center in the Rio Olympics will also function for the Tokyo Olympics to be held in 2020.Henceforth, all the services will be moved to the Atos Cloud Platform and the same infrastructure will be re – utilized for the next Olympics to be held in Tokyo.
  4. Adaptability – With technology undergoing rapid change in a very short span of time, enhanced and better services can be delivered online. Cloud will help teams to react faster and also foresee new challenges and adapt accordingly. Agility of the Cloud-based operation can be a real game changer.

Outsourcing of the Security system:-

The outsourcing of the security system to small firms in mega-events such as the Olympics did not prove to be highly effective. The security system for the Rio Olympics was outsourced to a small firm, Artel Recursos  Humanos who were relatively new in this field and had very little experience in regards to managing such a major event. Brazil’s police forces, consisting of about 85,000 soldiers had to chip in. They flooded Rio to safeguard the mega event. In a similar situation, in the London Olympics in 2012, G4S, a famous private security company was unable to provide the necessary security personnel and the British military was forced to step in to assist in the entire security process.

The Games have also affected other outsourcing businesses that have not been directly contracted to the event. The huge investment in infrastructure and the hospitality industry solved the problem of the rising unemployment in Brazil for a few days. The Games have also helped create thousands of jobs over a period of four years. The Games have proven to provide a unique opportunity for Outsourcing companies in gaining businesses and winning large contracts that spread for years beyond the 2016 Olympics.