HCL hired by University of California for Outsourcing

September 14, 2016 3:09 pm | Updated 5 years ago.

As a plan to work offshore, the University of California is outsourcing a group of IT workers at its San Francisco campus. The five years contract is valued at $50 million and the plan will come into place by the end of February.

This outsourcing of IT services agreement with HCL can be leveraged by any of the 10-campuses of the University of California system, which is presently serving around 240,000 students and employed 190,000 faculty members and staff.

The IT department in UCSF has a 565 member and runs a professional school in medicine, nursing, dentistry, and pharmacy. UCSF believes this outsourcing to various vendors will save upto $30 million over the next five years which will result in to take similar approaches by other campuses.

Joe Bengfort, the CIO for the UCSF campus has said in an interview said that “Over the past five years, which saw the advent of electronic medical records, IT has moved from being responsible for 3% of operating expenses to 6%. That includes more spending on IT security and analytics. But these investments have also improved efficiency”.

According to the university, HCL will provide a host of IT services such as servers, data center monitoring and operations, database, Citrix, storage, and many more. Other services will include unified communications such as email, chat, telephony, SharePoint, audio and video conferencing with also application development augmentation services.


Source: http://www.computerworld.com/article/3117602/it-outsourcing/university-of-california-to-send-some-it-jobs-to-india.html

Date of Publication: Sep 7, 2016