Comprehensive Outsourcing decisions taking place in Croatia

September 7, 2016 7:01 pm | Updated 1 month ago.

According to a survey carried out by BNB Sklad and Cronata on a sample of 60 companies, more Croatian companies are increasingly identifying the benefits of outsourcing, mostly in the areas of non-core operations such as maintenance services, cleaning, and information technology, while avoiding them for hiring, sales and administrative jobs.

According to the report, about 61.7% Croatian companies uses external cleaning and maintenance services and 48.3% IT services. Also external security services are being used by 40% of the companies, 38.3% of accounting services and 18.3% of marketing and public relations agencies. The report also stated that the least popular outsourcing activities are sales (6.7 percent), procurement (8.3 percent) and administrative work (5 percent).

“The biggest stigma with regards to the possibility of outsourcing exists in the public sector, due to the fear of employees that they could lose their jobs. On the other hand, the research has shown that as much as 92 percent of workers feel that outsourcing does not endanger their jobs, while 95 percent make it clear that outsourcing is desirable”, said Natalija Crnički from BNB Sklad.


Date of Publication: 05 Sep 2016